Delivery Information
Orders
When you place an order through our website, you are making an offer to purchase the selected product.
After receiving your order, we may send an order confirmation by email, SMS or other available communication method.
An order is considered accepted only after we confirm the order and/or dispatch the product.
We reserve the right to cancel or refuse an order in circumstances including:
- Product unavailability.
- Incorrect pricing or product information.
- Suspected fraudulent activity.
- Incorrect or incomplete customer information.
- Delivery restrictions.
- Technical or payment-processing errors.
If we cancel an order for which payment has already been received, the eligible amount will be refunded through the applicable payment method.
Shipping and Delivery
We aim to dispatch orders within the estimated processing time displayed on the website.
Delivery times may vary depending on:
- Delivery location.
- Product availability.
- Courier or logistics service.
- Weather conditions.
- Public holidays.
- Government restrictions.
- Other circumstances beyond our reasonable control.
The delivery date shown on the website is an estimated date and is not guaranteed unless specifically stated otherwise.
Customers are responsible for providing a correct and complete delivery address and contact information.